Soho House & Co

Cookie policy

This cookie policy ('Cookie Policy') describes the cookies that home and its affiliated businesses ('we', 'us' and/or 'our') use on our respective websites (each a 'Site') and the choices that you have. This Cookie Policy forms part of the privacy policy of each of Soho House and its affiliated businesses. Please refer to the privacy policy for the relevant business for information about (i) the purposes for which we use your personal data and our lawful basis for processing it, (ii) how we protect your data, and (iii) your rights and our obligations in relation to such use.

If you are based in the European Economic Area, when you first visit the Site, you will be asked to consent to the use of cookies on the Site in accordance with this Cookie Policy and, if you accept, we will store them on your computer.

Cookies and other technologies

A cookie is a piece of information sent to your browser from a website and stored on your computer’s hard drive. Cookies can help a website like ours recognise repeat users and allow a website to track web usage behaviour. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. For more details on cookies and similar technologies, please visit All About Cookies.

Cookies can be stored on your computer for different periods of time. 'Session cookies' only last for as long as the browser session and are deleted automatically once you close your browser. 'Persistent cookies' cookies survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognise your computer when you open your browser and browse the internet again.

The Site uses first-party cookies (cookies set directly by us that are essential for using and navigating our services) as well as third-party cookies, as described below.

We also use pixel tags (usually in combination with cookies), from the third parties described below, to get information about your usage of the Site and our services. Pixel tags are a technology similar to cookies that can be embedded in online content, or within the body of an email for the purpose of tracking activity on websites (for example, to know when content has been shown to you), or to know when you have viewed particular content or a particular email message.

Types of cookies used

Type: strictly necessary; session

We use cookies that are strictly necessary to provide you with services available through our Site and to use some of its features, such as the ability to log in and access secure areas, as well as the ability to make payments. These cookies are essential for using and navigating the Site. Without these cookies, basic functions of the Site would not work. We use session cookies to help our Site remember what you have selected on previous pages, avoiding the need to re-enter information. These cookies are temporary and expire once the browser is closed:

• Payments Engine

• Current Branch

• Identity Service

• Identity Session

• OriginalURL

Opt out

Because these cookies are strictly necessary to deliver the Site and our services, you cannot refuse them.

Type: analytics/performance; persistent

Google Analytics

Google Analytics helps understand how visitors use the Site. Google, Inc. ('Google') will use this information on our behalf to evaluate your use of the Site, compile reports on Site activity and data relating to use of the website. Your IP address and other information collected by this cookie will be sent to, and stored by, Google on servers in the United States. To learn how Google uses data collected on our Site, visit policies.google.com/privacy/partners?hl=en-GB&gl=uk. Learn more about cookies at developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage 

Intercom

Cookies from Intercom allow us to track usage across most of our Site. Expiration of these cookies depends on the cookies used (generally, between one week and one year). Learn more here: intercom.com/terms-and-policies#privacy

Bing

These analytics cookies, provided by Microsoft, Inc. are used to collect information about how visitors use our Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. These cookies expire after one year. Learn more here: privacy.microsoft.com/en-gb/privacystatement

Opt out

You can block or delete cookies by changing the browser settings as explained under the 'Your Choices' section below. To opt out of Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on for your current web browser at the following link: tools.google.com/dlpage/gaoptout?hl=en

Type: functionality; persistent

Empathy Broker

Many of our Sites allow you to search for content on the Site. We use cookies from Empathy Broker to enable our search functionality. Expiration of these cookies depends on the cookies used (generally, between one hour and three years). Learn more here: empathybroker.com/privacy-policy/

Spotify

Some of our websites embed playlists from Spotify. When visiting any of our pages with a Spotify playlist, these cookies may be presented. Expiration of these cookies depends on the cookies used (generally, between one day and two months). Learn more here: spotify.com/uk/legal/privacy-policy/

YouTube

Some of our websites embed videos or include links from YouTube. When visiting any of our pages with content from YouTube these cookies may be presented. Expiration of these cookies depends on the cookies used (generally, between six months–two years). Learn more here: policies.google.com/technologies/types

Agora

We use agora to enable the House Connect video call. The cookies from Agora allow us to provide this functionality. Learn more here: https://www.agora.io/en/privacy-policy/

OpenTable

We use OpenTable to give you the ability to make bookings online at our restaurants. The cookies from OpenTable allow us to provide this functionality. Learn more here: opentable.com/legal/privacy-policy

Dropbox

Our careers website allows you to upload files from Dropbox. Because we integrate Dropbox into our website, these cookies may be presented on some pages our website. Expiration of these cookies depends on the cookies used (generally, one day–five years). Learn more here: dropbox.com/en_GB/privacy

Vimeo

Some of our websites embed videos from Vimeo. When visiting any of our pages with content from Vimeo these cookies may be presented. They expire after two years. Learn more here: vimeo.com/privacy

Wufoo

We use Wufoo to build some of the forms on our websites. The cookies from Wufoo allow us to use this functionality. Expiration of these cookies depends on the cookies used (generally, three months–one year). Learn more here: surveymonkey.com/mp/legal/privacy-policy/

Opt out

You can block or delete cookies by changing the browser settings as explained under the 'Your choices' section below.

Type: advertising; persistent

Facebook

Facebook helps you stay in touch with your network through your website/mobile application. Because we include a link for you to view our Facebook profiles via our Site, Facebook includes an advertising cookie on the Site. These cookies expire after two months. Learn more here: facebook.com/policies/cookies/

DoubleClick

Enables Google and its partners to serve ads to you based on your visit to our Site. Learn more about Google’s privacy practices here: google.com/intl/en/policies/privacy/

Twitter

Twitter provides real-time updates from across the globe on the latest trending stories, ideas and opinions from the Twitter accounts or hashtags that you choose to follow. We make it easier for you to share our website content over Twitter. Learn more here: twitter.com/en/privacy.

Opt out

You can block or delete cookies by changing the browser settings, as explained under the 'Your choices' section below. The providers listed below also offer direct opt-out functionalities: Facebook: To opt out, please visit facebook.com/help/769828729705201.

DoubleClick

You may opt out of personalised advertising by visiting Google’s Ads Settings at the following link: https://adssettings.google.com/authenticated. You can also prevent your data from being collected by DoubleClick on our Site by downloading and installing the DoubleClick Opt-out Browser Add-on for your current web browser at the following link: support.google.com/ads/answer/7395996.

Your choices

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers.

Cookie settings in Internet Explorer: support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Cookie settings in Firefox: support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Cookie settings in Google Chrome: support.google.com/chrome/answer/95647?hl=en

Cookie settings in Safari

• iPad/iPhone: dropbox.com/en_GB/privacy

• macOS: support.apple.com/en-gb/guide/safari/sfri11471/mac

Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit aboutads.info/choices/ or youronlinechoices.com

Changes

We may change the type of third-party service providers that place cookies on the Site and amend this Cookie Policy at any time by posting the amended version on the Site. Unless additional notice or consent is required by applicable laws, this will serve as your notification of these changes.

Contact us

If you have any questions or concerns, please contact Soho House and the affiliated businesses you engage with at privacy.policy@sohohouse.com