To ensure the safety and well-being of both our members and teams, we are implementing all the appropriate health and safety measures in line with government regulations.
Keeping you safe
To keep everyone safe and healthy, our team members will be wearing appropriate protection while at work, and you will notice screens installed at the member desks.
We have increased disinfection and cleaning of all high-contact surfaces, including tables, bars and door handles.
If you’re feeling unwell
If you or your guest are feeling unwell, please do not visit the House.
On arrival, we ask you to use hand sanitiser provided by us, which is also available throughout the House.
In the House
We have rearranged areas in the House to ensure there is increased spacing for you, and facilitated one-way traffic wherever possible.
Paying your bill
The Houses are cashless, so please ensure you pay by card or via House Pay, which can be activated in the SH.APP. For more information on House Pay, click here
Member check-in and guests
Reservations are required for access to the House. You can book a slot to visit the House directly through the House Visit section on the SH.APP. At this time, members won’t be able to access the House without a valid House Visit booked.
It’s important that we know who is spending time at our Houses, so you will need to register your guests directly through the ‘Invite a Guest’ function in the SH.APP.
To ensure we can accommodate as many members as possible under the new social-distancing guidelines, you are only permitted to bring one guest to the House. Extended guest lists will not be possible at the moment. We will notify you as soon as this changes.
Children count as your plus-one unless they have child membership.
Facilities and opening times
Opening on Monday 12 April for outdoor dining only.
Monday to Friday: 7.30am to 3am
Saturday: 9am to 3am
Sunday: 9am to 11pm
In the event that we need to close the outside areas due to rain, we will do our best to inform any members with an impacted reservation.
We will continue our digital programming and have physical member events. Capacities will be limited and social-distancing guidelines will be in place to keep you safe. You can view and book all events through the SH.APP.
From Monday 17 May, laptops are permitted on the second floor, including House Kitchen, Green and Red Drawing Rooms and the third floor Club Bar until 7pm.
Coats and luggage
Temporarily, these items cannot be stored.