To ensure the safety and well-being of both our members and teams, we are implementing all the appropriate health and safety measures in line with government regulations.
Keeping you safe
To keep everyone safe and healthy, our team members will be wearing appropriate protection while at work, and you will notice screens installed at the member desks.
We have increased disinfection and cleaning of all high-contact surfaces, including tables, bars and door handles.
If you’re feeling unwell
If you or your guest are feeling unwell, please do not visit the House.
On arrival, we ask you to use hand sanitiser provided by us, which is also available throughout the House.
In the House
We have rearranged areas in the House to ensure there is increased spacing for you, and facilitated one-way traffic wherever possible.
Paying your bill
The Houses are cashless, so please ensure you pay by card or via House Pay, which can be activated in the SH.APP. For more information, visit
The latest government guidelines now require all members and guests to wear a face covering while moving around in the Houses, except for the bar and restaurant areas.
Facilities and opening times
Events: we will continue our digital programming and have physical member events. Capacities will be limited and social-distancing guidelines will be in place to keep you safe. You can view and book all events through the SH.APP.
They are permitted on the second floor, including House Kitchen, Green and Red Drawing Rooms and the third floor Club Bar until 6pm.
Coats and luggage
These items cannot temporarily be stored.