White City House

To ensure the safety and well-being of both our members and teams, we are implementing all the appropriate health and safety measures in line with government regulations.

Keeping you safe

To keep everyone safe and healthy, our team members will be wearing appropriate protection while at work, and you will notice screens installed at the member desks.

We have increased disinfection and cleaning of all high-contact surfaces, including tables, bars, and door handles.

If you or your guest are feeling unwell, please do not visit the House.

On arrival, we ask you to use hand sanitiser provided by us, which is also available throughout the House.

We have rearranged areas in the House to ensure that there is more space for you, and facilitated one-way traffic wherever possible.

The Houses are cashless, so please ensure you pay by card or via House Pay, which can be activated in the SH.APP. For more information on House Pay, click here

Member check-in and guests

It’s important that we know who is spending time at our Houses, so you will need to register your guests directly through the ‘Invite a Guest’ function in the SH.APP.

To ensure we can accommodate as many members as possible, you are only permitted to bring one guest to the House. Extended guest lists will not be possible at the moment. We will notify you as soon as this changes.
Children count as your plus-one unless they have child membership.

Restaurant reservations are now available via the SH.APP for tables of up to six people.

Facilities and opening times

From Monday 19 July House Visits are no longer required for visiting a rooftop with a pool. We will run on a first-come, first-served basis. You don’t need to book a slot – just turn up with your guest and stay as long as you like

House opening hours:
Monday to Wednesday: 8am to 1am
Thursday: 8am to 2am
Friday to Saturday: 8am to 3am
Sunday: 8am to 12am

White City Studio opening hours:
Monday to Friday: 7am to 12am
Saturday: 8am to 12am
Sunday: 8am to 11pm

The lifts can be used with a maximum capacity of two people.

You can view and book all events through the SH.APP.

Our Houses are designed to be social spaces, but we understand that at times you may need to send a couple of emails or share a presentation with your guest. 
Laptops can be used in the Snug and Games Room until 6pm

From Monday 19 July, members are able to use the cloakroom.

Monday to Friday: 6.30am to 9pm
Saturday to Sunday: 8am to 8pm
From Monday 19 July we will open the steam room

The indoor swimming pool will be open in line with gym opening hours. The rooftop pool is open daily from 8am to 10pm. Child members can swim until midday.

From Monday 19 July, our screening rooms will return to full seating capacity, and masks will no longer be required.