To ensure the safety and well-being of both our members and teams, we are implementing all the appropriate health and safety measures in line with government regulations.
Keeping you safe
To keep everyone safe and healthy, our team members will be wearing masks and gloves while at work, and you will notice screens installed at the member desks. We also kindly ask all members and their guests to wear a protective mask while in the House.
Additionally, we have actioned increased disinfection and cleaning of all high-contact surfaces, including tables, bars and door handles. While in the House, we kindly ask all members and their guests to wear a protective mask.
If you’re feeling unwell
If you or your guest are feeling unwell, please do not visit the House until you are feeling better.
On arrival, we ask you to use hand sanitiser provided by us, which is also available throughout the House.
In the House
We have rearranged areas in the House to ensure there is increased spacing for you, and one-way traffic wherever possible.
Menus and bills
Our menus are available digitally to limit contact between members and our team.
Member check in and guests
It’s important that we know who is spending time in our Houses, so we will be collecting contact details of any guests arriving at the club. Beginning in June, you will be able to register your guests directly through the House Guest function in the SH.APP.
Facilities and opening times
We are open every day, with a reduced seating capacity in line with government regulations.
As per the government’s advice, the gym, cinema, sauna, steam room and pool will remain closed for the time being. We will update you as soon as we have more information on when these can reopen.
We are open for facials, massages, nail treatments, and to purchase products daily Monday til Friday from 9am until 8pm and Saturday and Sunday from 10am until 8pm.
Our daily opening hours are 12pm to 3pm for lunch and 6pm to 10pm for dinner service.
The Store X
Our opening hours are Monday to Saturday, 11am until 7pm.