High Road House

To ensure the safety and well-being of both our members and teams, we are implementing all the appropriate health and safety measures in line with government regulations.

Keeping you safe

To keep everyone safe and healthy, our team members will be wearing appropriate protection while at work, and you will notice screens installed at the member desks.

We have increased disinfection and cleaning of all high-contact surfaces, including tables, bars, and door handles.

If you or your guest are feeling unwell, please do not visit the House.

On arrival, we ask you to use hand sanitiser provided by us, which is also available throughout the House.

We have rearranged areas in the House to ensure that there is more space for you, and facilitated one-way traffic wherever possible.

The Houses are cashless, so please ensure you pay by card or via House Pay, which can be activated in the SH.APP. For more information on House Pay, click here

Member check-in and guests

House Visits are required for visiting a rooftop with a pool. You can book time slots to visit the House directly through the Events section on the SH.APP.  At this time, we will not be able to permit access to the Roof for members without a House Visit.

It’s important that we know who is spending time at our Houses, so you will need to register your guests directly through the ‘Invite a Guest’ function in the SH.APP.

To ensure we can accommodate as many members as possible under the new social-distancing guidelines, you are only permitted to bring one guest to the House. Extended guest lists will not be possible at the moment. We will notify you as soon as this changes.
Children count as your plus-one unless they have child membership.

Restaurant reservations are now available via the SH.APP for tables of up to six people.

Facilities and opening times

We hope to open the House on Monday 17 May.

Opening hours:
Monday to Wednesday: 8am to 11pm
Thursday: 8am to 12am
Friday to Saturday: 8am to 1am 
Sunday: 8am to 11pm

The lifts have a maximum capacity of two people.

We will continue our digital programming and have physical member events. Capacities will be limited and social-distancing guidelines will be in place to keep you safe. You can view and book all events through the SH.APP.

From Monday 17 May, laptops will be permitted in Room 2, Room 3 and the Side Room until 6pm.

These items cannot be stored, unless you are staying at the House.

Brasserie opening hours:
Monday to Thursday: 8am to 12am
Friday to Saturday: 8am to 1am 
Sunday: 8am to 11pm

Bedrooms are available from Monday 17 May.
For enquiries about bedroom reservations, please contact bedrooms@sohohouse.com.