House guidelines

 

Our Houses are private places

Our members' privacy is very important, so please don't bother anyone you don't know. Posting about fellow members on social media is not allowed.

Keep it casual

We're a members' club for people working in the creative industries and we have a relaxed dress code. Please make sure your guests know this too.

Look after your membership card

Your card is your responsibility and should only be used by you. It cannot be transferred or borrowed by anyone else. If you lose it, please let us know.

Phones and laptops

Communal spaces in the House are phone call-free areas, so please keep your devices on silent. If you need to take or make a call, please do it quietly in the designated area in the stairwell. View where you can use your laptop here.

Guests are welcome

White City House members can sign in up to three guests at any time. You are responsible for your guests' behaviour, so please keep an eye on them and make sure they call it a night when you do.

Guests at the pools

To ensure there's space for as many members as possible, you can bring one guest to the rooftop pool with you at White City House. Please collect wristbands at reception. Remaining guests will still be able to use the rest of the House once signed in. The Soho Active pool is members only.

First come, first served

There's generally no need to book but, if you're planning ahead, we do take reservations at the House Canteen restaurant on the ninth floor. If you would like to eat with more than three guests, please make a booking in advance.

Children

White City House is a members' club for adults, but those under 18 are welcome on the tenth floor until midday, and on the ninth floor until 6pm. If you're planning to bring children to the House, remember they count as guests and can only swim if they have a Child membership. To enquire about Child membership, email applications@sohohouse.com.

Pets

We don't allow animals at White City House, except for legally recognised service animals.

Soho Health Club

Please note that our gym is only for members, so please do not bring guests. This also applies to our indoor pool, hamam, steam room and sauna.

Settling up

We don't offer credit at the Houses, so please pay your bill when you leave

Illegal substances

Any member found to be buying, selling, using or possessing illegal drugs while on House premises will have their membership terminated

These are general guidelines for the House, please refer to our full terms and conditions for further details

If you have any questions, please feel free to speak to our reception and member relations teams. They're always happy to help.