No, you can’t access the Houses unless you’re staying in a bedroom or joining a House member as their guest.
How long does it take for my Soho Friends membership to be reviewed?
We review applications regularly and will contact you by email if you’re successful.
Can I apply for Soho Friends membership while I wait for my House membership to be considered?
Yes, of course you can.
How many guests can I bring with me to Cowshed spas?
Members can bring one guest with them to our spas and would receive their members rate on both treatments.
How many guests can I bring with me to the cinemas?
You can bring one guest with you to the public cinemas and receive your members rate on both tickets.
How many guests can I bring with me to restaurants?
You can bring up to 5 guests with you to the public restaurants and receive your special rate on the bill.
How many guests can I bring with me to bedrooms?
You can bring as many as the room sleeps.
What if I want to cancel my membership?
Membership is on an annual basis, so you can cancel at the end of your annual agreement by contacting membership@sohohouse.com.
Where can I find my membership card?
You can find this on the Soho Friends app in the ‘Membership’ section.
Does my membership automatically renew?
Yes.
Can my partner use my membership?
No, membership is on an individual basis only.
Can I upgrade my membership to House membership?
You would have to apply for House membership, which would be reviewed by the committee at their next quarterly meeting.
What payment options are available?
You can pay annually or monthly.
What payment methods are accepted?
You can pay by debit or credit card for Soho Friends. Please note that we cannot accept Amex.
Is there a Soho Friends Under 27 rate?
No, there is only one rate for Soho Friends membership.
How does the booking for screenings work?
Screenings go live midday, one week before the screening date.
From release, members have 24-hours to enter the Screening Lottery. This keeps it fair for all members.
When the lottery closes, we will randomly allocate seats for the screening and let you know if you’ve secured a spot on the guestlist or if you’re on the waiting list.
If a guest-list spot is cancelled, a member on the waiting list will be promoted. You will be notified by email if this is the case.
If you have any questions with the Screening Lottery process, please drop us an email at screenings@sohohouse.com
Can I book private hire spaces in the Houses?
You can book private hire spaces in our Studios. You can enquire about this via the Contact Us form on the Soho Friends app.
How do I cancel an event?
You can do this by emailing us at membership@sohohouse.com or via the contact us form on the app.
Can I propose new members?
Yes, all they have to do is list your name and email address on the application form.
What happens if my membership hasn’t been accepted?
It will remain on the waiting list for ongoing review.
What if I need to update my personal details?
To update personal information, such as your address, please get in touch with us using the contact form. If you wish to update your email or phone number, you can do this within the profile section on your account or on the SH.APP.
I need to contact the digital support/ membership team. What do I do?
You can get in touch with our support team by submitting a question through the contact form.