Each member contracts with the Soho House company that looks after his or her local House (being the House closest to his or her designated address) or, where there is no local House, such House as may be designated by Soho House. Soho House reserves the right in its absolute discretion to change the Soho House company with whom a member contracts from time to time. Soho House will inform each member of the name of the Soho House company with whom he or she contracts by email when we confirm your membership approval and/or renewal and also when we change your contracting Soho House company at any time. In these rules, we will refer to that company as ‘Soho House’.
Soho House reserves the right to charge members a joining fee, an annual subscription fee and for admission to the House premises from time to time. The right to amend or waive any such fees or subscriptions from time to time shall be in Soho House’s sole discretion.
YOUR MEMBERSHIP APPLICATION
By submitting your application for membership, you agreed to be bound by these rules.
The Membership Committee meet quarterly and admit new members when space is available. The Membership Committee shall have sole discretion as to who shall become a member of Soho House.
You are free to withdraw your application at any time. Should you wish to do so, please contact our membership team at firstname.lastname@example.org. If your membership application is accepted, we will confirm this by sending you a ‘Welcome to the House’ email. Your annual membership will commence on the date we receive the required payment from you.
PROPOSING NEW MEMBERS
Members are welcome to propose new applicants to join the House. Application forms are available at www.sohohouse.com.
Members whose applications are accepted on or before their 27th birthday will enjoy the benefits of a discount on the membership fee until their 30th birthday, alongside other reductions and events. All details can be found on House Seven. If your application is not accepted on or before your 27th birthday, the full membership fee will apply to your membership.
Membership is for a minimum of one year and renewable thereafter on an annual basis.
Membership renewals are not automatic and are reviewed by a Renewal Committee on an annual basis. The decision of the Renewal Committee is final and without appeal.
It is important for us to have your current details plus a photograph in our membership database. If your contact or payment details change, please let us know via your account page on House Seven.
Upon approval or renewal of your membership, your membership fees become payable immediately. By providing us with your payment details, you accept and consent to being charged with membership fees in the form requested by Soho House upon your application being approved or renewed. It is within our discretion to amend our membership fees at any time, and we will notify you in advance if there are to be any changes to the amount, date or frequency of the payment of your membership fees.
Failure to pay the annual subscription (or any installment) within one month of the due date after being notified by Soho House will result in the member not being admitted to the House and the membership being terminated.
RESIGNATION OF YOUR MEMBERSHIP
If you have selected monthly, quarterly or annual payment and choose to resign your membership (or your membership is cancelled part way through the year), you will still need to pay your full membership fee for the remainder of the year. Refunds will be at the discretion of Soho House.
All membership cards must be handed to the Reception to gain entry to the House. Where any member allows his or her card to be used by a non-member, such non-member shall be removed from the House and the member whose card was used may face suspension or termination of their own membership. Please notify us immediately if your membership card is lost or stolen.
Members are permitted to bring with them up to three guests to the House. A member’s guests may not enter the House without that member being present. Members may not be separated from their guests within the House or allow their guests to remain in the House when they leave. Members are responsible for ensuring their guests follow all House rules and policies, and can face suspension or termination of membership if their guests violate those rules.
The Houses are designed for adults, but they are child-friendly. Please be considerate of other members when you bring children, who are part of your guest allowance, and ask each House about its rules regarding children, since they vary. Please remember that your children are your responsibility at all times when present at the House and ensure they are not left unattended at any time. Some Houses require that children become a member of that House in order to access certain services.
The Houses foster a non-corporate atmosphere. To preserve this casual environment, members should refrain from corporate entertaining and wearing corporate attire at the House. Members are also responsible for ensuring their guests abide by this rule.
PRIVACY FOR MEMBERS/GUESTS
Members and their guests must not approach, disturb or solicit others with whom they are not personally acquainted. Doing so may lead to suspension or termination of membership.
To protect the relaxed atmosphere within the House, members may not take or make phone calls and phones should be in silent mode while in the House. Texting is permitted and calls may be made in designated areas within the House. Please ensure that your guests adhere to our phone policy.
No cameras, video or recording devices, whether live-streaming or otherwise and whether on a mobile phone or other medium, may be used while in the House. Members are responsible for ensuring their guests also abide by this rule. The House reserves the right to take possession of and confiscate any mobile phone, camera, video or recording device and any photos, videos or other recorded images used or taken while on House premises.
Movies, videos, songs, internet calls, presentations and all other audio must only be played through headphones and should not be audible to any other member or guest present. Internet calls must only take place in designated areas.
The House has a strict no press policy. Members will be held accountable if they or their guests disclose or identify any other members or guests who are in the House in the public domain, whether in any press or social media including Facebook, Twitter and on personal blogs. Similarly, members and their guests must refrain from identifying or describing any private hire or member event occurring on House premises.
No member or guest of a member shall purchase, use, ingest, possess or distribute illegal drugs or other substances or attempt to do any of the same while on House premises or in the immediate vicinity. If any of the actions above prove true, the relevant member will be removed from the House and the membership in question will be terminated.
All bills must be settled in full before leaving the House. There are no credit facilities. Members are responsible for their guests’ bills if they are not paid and such member may face suspension if such unpaid bills are not settled quickly.
FOOD & BEVERAGES
Please refrain from bringing in any outside food or beverages, unless medically necessary.
PRIVATE HIRE & HOUSE MAINTENANCE
We may at times close all or part of the House to members and their guests for private events or for necessary maintenance, repair or redecoration work.
Where we close part of the House for private events, please honour and respect the privacy of all private events occurring in the House and refrain from communicating any information about the event to third parties in any medium.
Where all or part of the House is closed for maintenance, repair or redecoration work, or where we need to withdraw facilities or services because we consider that they may pose a risk to the health or safety of our members, guests or staff, or that they are detrimental to the business, we will seek to ensure that any such area, facility or service is reinstated as soon as practicable.
ACCIDENTS & INJURIES
We want all our members and guests to relax and enjoy the activities and facilities available at our Houses in safety. Please be aware that some of our Houses are set in open country with lakes and other natural features that can be hazardous. Members and their guests agree to observe the rules and any signs published or displayed at our Houses at any time, only swim in designated areas and to take reasonable precautions when travelling around the grounds or using the facilities at the House.
If a member or his or her guest has an accident or suffers any injury at or in the vicinity of the House, please report this as soon as possible to a member of staff and in any event within 24 hours of the incident. This information is needed in order to help us comply with our health and safety obligations and for insurance purposes.
ENTERING/LEAVING THE HOUSE
All members and their guests are asked to respect our nearby residents by being quiet when entering or leaving the House premises or while in the surrounding area.
No animals will be allowed in the House except for assistance dogs.
All members and their guests are obligated to abide by the House’s smoking policy then in effect and to all applicable no-smoking governmental laws, rules and regulations. No smoking is allowed inside the House at any time. Soho House reserves the right to prohibit or limit smoking in any area of the House premises at any time at its sole and absolute discretion.
Soho House reserves the right to designate certain outside areas of the House premises as smoking areas and to change the location of such areas at any time however, all members and their guest are requested to respect the wishes of other members and their guests with respect to smoking and to refrain from smoking when requested to do so.
Conduct by a member or guest that is prejudicial to the reputation and character of Soho House may result in suspension or expulsion of such member or guest. Such conduct may include violent or abusive behaviour or the communication of information concerning the House affairs, members or their guests in the House to the media. An expelled member may not return to any House as a guest. A refund of the expelled member’s subscription will be at the discretion of Soho House. Any member or members who wilfully remove, damage or destroy any property belonging to the House or to members or guests on the premises of the House will be liable to expulsion and/or suspension or termination of their membership.
Every member binds him/herself to abide by the rules, bylaws and regulations of Soho House at all times upon acceptance as a member. If Soho House considers that any member’s (or his or her guests’) conduct either inside or outside of the House premises is, at its absolute discretion, contrary to the interests of Soho House, Soho House may expel the member from the House premises and/or suspend or terminate that member’s membership without having to give any reason to such member.
The House is constituted to encourage non-political, social and recreational activities.
RIGHTS AND PRIVILEGES OF MEMBERSHIP
A member shall be entitled to all the rights and privileges of the House and shall be bound by these rules but shall have no proprietary rights in any of the premises or in respect of property of the House.
SOHO HOUSE TRADE MARK RIGHTS
All members and their guests shall not use the names, logos, colours, trade marks, service marks, photographs, trade dress, or other identifying features of Soho House (the “*Soho House Marks*”) without obtaining the specific prior written approval of Soho House as to the specific use.
You hereby expressly recognise that the Soho House Marks are the valid, unique and exclusive property of Soho House, its parent, affiliates and/or subsidiaries. Members and their guests may not produce or create, or authorise others to produce or create, the Soho House Marks for any purpose whatsoever, including, but not limited to, in any communications, marketing, advertising or other promotional materials (including, but not limited to, brochures, flyers, invitations, e-mail messages, etc.) that utilize the Soho House Marks without Soho House’s prior written consent.
USE OF EQUIPMENT & FACILITIES
Use of any of the gym or fitness equipment, areas or facilities available at a House is entirely at the risk of a member or his or her guests. Induction sessions explaining how to safely and properly use the gym or fitness equipment are available. You must not use any equipment or undertake any activity at a House unless you are satisfied that you are competent to do so in a safe and proper manner.
When using any equipment and facilities available at a House, you must take care to safeguard your own health and safety and that of other people, and you will be solely responsible for any loss or injury that you cause to yourself, other persons or to the equipment or facilities to the extent that it is caused through your unsafe or improper use of the equipment or facilities (including your use of them whilst under the influence of alcohol or medication) or your failure to advise staff of a medical condition relevant to your use of the equipment or facilities.
LIABILITY OF SOHO HOUSE
Soho House, its servants and/or agents shall not be liable to any member or guest for any loss, damage or injury suffered by them or their property howsoever caused, save in respect of death or personal injury to a member or guest to the extent caused by the negligence of Soho House, its servants and/or agents. This is not intended to affect any mandatory rights a member or guest may have under local law that we cannot legally restrict or exclude.
INTERPRETATION OF THE RULES
In the event of any dispute arising as to the meaning or interpretation of these rules, the matter shall be referred to the Membership Committee, whose decision with respect to your membership shall be final and without appeal.
These rules shall be governed and construed in accordance with English law and each member agrees to submit to the exclusive jurisdiction of the courts of England.
AMENDMENTS TO THE RULES OF THE HOUSE
Soho House may change the rules of the House by displaying notification of the change on www.sohohouse.com.
Should you have any questions regarding your membership and/or our House rules, please contact us at via the contact webpage at www.sohohouse.com/contact.