Soho House Festival 2022
Terms and conditions
Soho House Festival Rules
By purchasing a ticket for Soho House Festival and/ or attending the Soho House Festival event at Gunnersbury Park on 7th or 9th July 2022, you agree to be bound to the Soho House Festival terms and conditions set out below (the “Soho House Festival Rules”). Please read them carefully as these Soho House Festival Rules safeguard yours and the other guests’ and attendees’ use and enjoyment of Soho House Festival.
1. HOUSE FESTIVAL ADMISSION
Entry to Soho House Festival is at the sole discretion of Soho House and is strictly subject to capacity and safety controls of the Soho House Festival staff and contractors. Soho House reserves the right to search the property of all festival attendees upon entry to the site. Soho House may refuse admission to or eject any person from the venue who refuses to be searched by a police officer or a steward.
Soho House also reserves the right to refuse entry or to remove any persons from Soho House Festival for any reason including anyone who it believes might be a risk to the safety of, or who may affect the enjoyment of others, or the running of Soho House Festival, or anyone who fails to comply with the instructions of our staff, stewards or anyone working at Soho House Festival.
Please note, you will not be permitted to bring any picnic furniture, fireworks, laser pens, smoke canisters, flags, poles or other similar articles into Soho House Festival. Any such articles will be confiscated by the Soho House Festival staff at the entrance and you may be refused entry.
Your tickets will be governed by the ticket purchasing terms and conditions which can be found at: https://shf.festtix.co.uk/terms-conditions-privacy-policy
3. LINE-UP CHANGES
Please note that all Soho House Festival line-up times, whether shown on your ticket, the Soho House Festival website, or on social media, or in any Soho House Festival magazine or on any other sign or location at the festival itself are approximate only.
All Soho House Festival acts, performers and artists are subject to change or cancellation at any time without notice and may change due to circumstances outside of our control. No ticket refunds (including any refunds for the booking fee charge) will be issued by Soho House to anyone in the event of line-up or schedule changes.
Soho House Festival is an outdoor event. Please come prepared for inclement weather. The Festival will go ahead come rain or shine and Soho House will not issue refunds to any ticket holder as a result of inclement weather.
Children must be 12 years or older to attend Soho House Festival and will need to purchase an adult ticket in order to attend. Any children under 12 will not be permitted to enter the Soho House Festival site and any child who attends who is under the age of 18 must be accompanied by a ticket holding adult who is over 18 years old. Please remember that if you do bring children to Soho House Festival, you are responsible for them at all times. Please ensure they are not left unattended at any time.
5. FILMING AND PHOTOGRAPHY
By attending Soho House Festival you consent to being in any interview(s), photography, audio recording, video recording of the event and its/their release, publication, exhibition, or reproduction to be used for promotional purposes, advertising, inclusion on our websites, social media, or any other purpose as determined by Soho House and its affiliates and representatives.
Soho House may use these images, photos and/or videos to promote similar Soho House Festival events in the future, to highlight the event and exhibit the capabilities of Soho House on social media or in other publications.
You release Soho House, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication and use of interviews, photographs, computer images, video and/or or sound recordings (“Materials”) and, you waive all rights you may have to inspect or approve such content along with any claims for payment or royalties in connection with any use, exhibition, streaming, web casting, televising, or other publication of these Materials, regardless of the purpose.
6. CAMERAS/RECORDING DEVICES
No professional cameras, video recorders or other professional audio-visual recording devices or equipment, whether live-streaming or otherwise and whether on a mobile phone or other medium may be brought to Soho House Festival (“Professional Recording Equipment”) without Soho House’s prior written consent. Soho House reserves the right to take possession of and confiscate any Professional Recording Equipment or images used or taken using Professional Recording Equipment or other recorded images used or taken while on the festival site, which it has not agreed to in advance.
7. ILLEGAL DRUGS/SUBSTANCES/ITEMS
No Soho House Festival attendee shall purchase, use, ingest, possess, sell or otherwise distribute illegal drugs or other substances or attempt to do any of the same from any other guest or attendee or shall ask any Soho House Festival staff for illegal drugs or other substances while on the festival site or in the immediate vicinity thereof. If any of the actions above prove true, the relevant person will be removed from Soho House Festival immediately.
No Soho House Festival attendee shall purchase, sell, use or possess any object which is illegal or offensive while on the Soho House Festival premises or in the immediate vicinity thereof. If any such objects are found, the item will be confiscated, the relevant person will be removed from the festival site immediately and depending on the circumstances we may have to call the police or relevant authorities.
8. FOOD AND BEVERAGES
Please refrain from bringing any outside food or beverages to Soho House Festival, unless medically necessary.
The Soho House Fair use policy applies to consumption of food and drink at the festival and Soho House reserves the right to refuse to supply any person. No alcohol shall be served to persons less than 18 years of age. Soho House also reserves the right to ask any Soho House Festival attendee to show a valid ID in order to obtain alcohol if the Soho House Festival staff believes that they appear to be under the age of 25.
9. ACCIDENTS AND INJURIES
We want all our Soho House Festival attendees to relax and enjoy the activities and facilities available at our event in safety. Please be aware that the Soho House Festival site is set in open country with lakes and other natural features that can be hazardous.
We ask that all attendees please observe the Soho House Festival Rules and any signs published or displayed at the site at and to take reasonable precautions when travelling around the grounds or using the facilities at Soho House Festival.
If anyone has an accident or suffers any injury at, or in the vicinity of, the Soho House Festival site, please report this as soon as possible to a member of staff and in any event within 24 hours of the incident. As well as wanting to check on a member, attendee or guest’s well-being, this information is needed in order to help us comply with our health and safety obligations and for insurance purposes.
Please note that strobe lighting may be in use at Soho House Festival. Please also be aware that there will be loud live music performances throughout the event and that exposure to loud music can cause injury to your hearing.
10. ENTERING/LEAVING HOUSE FESTIVAL
All Soho House Festival attendees and guests are asked to respect our nearby residents by being quiet when entering or leaving the festival site or while in the surrounding area.
No animals will be allowed at Soho House Festival except for legally recognised and certified assistance dogs. Please let us know in advance at SHfestival@sohohouse.com if you need to bring an assistance dog so we can make reasonable adjustments for you at the festival.
12. SMOKING POLICY
All attendees, members and their guests are obligated to abide by Soho House Festival’s smoking policy then in effect and to all applicable no-smoking governmental laws, rules and regulations. No smoking (including e-cigarettes and vapes) is allowed inside the Soho House Festival tents at any time. Soho House reserves the right to prohibit or limit smoking in any area of the Soho House Festival site at any time at its sole and absolute discretion.
13. SOHO HOUSE TRADEMARK RIGHTS
No Soho House Festival attendee shall use the names, logos, colours, trademarks, service marks, photographs, trade dress, or other identifying features of Soho House, Soho House Festival and its affiliates (the “Soho House Marks”) without obtaining the specific prior written approval of Soho House as to the specific use.
You hereby expressly recognise that the Soho House Marks are the valid, unique and exclusive property of Soho House, its parent, affiliates and/or subsidiaries. All Soho House Festival attendees may not produce, use or create, or authorise others to produce, use or create, the Soho House Marks for any purpose whatsoever, including, but not limited to, in any communications, marketing, advertising or other promotional materials (including, but not limited to, brochures, flyers, invitations, e-mail messages, etc.) that utilize the Soho House Marks without Soho House’s prior written consent.
14. LIABILITY OF SOHO HOUSE
All items brought to Soho House Festival are brought and left entirely at the risk of the attendee. Soho House, its servants and/or agents shall not be liable to any member or guest for any loss, injury or damage or suffered by them or their property (including any direct, indirect, incidental, consequential, special or exemplary damages, and any damages for loss of profits, savings, goodwill or other intangible losses, regardless of whether Soho House had been advised of or could have foreseen the possibility of such damages) howsoever caused as a result of attending Soho House Festival, save in respect of death or personal injury to a member or guest to the extent caused by the negligence of Soho House, its servants and/or agents. This is not intended to affect any mandatory rights which you may have under local law that we cannot legally restrict or exclude.
In the event of any breach of any of these Soho House Festival Rules, Soho House reserves the right to cancel the attendee’s ticket and /or remove them from Soho House Festival and retain any money paid for it.
15. INTERPRETATION OF THE SOHO HOUSE FESTIVAL RULES
These rules shall be governed and construed in accordance with English law and each Soho House Festival attendee agrees to submit to the exclusive jurisdiction of the courts of England.
16. AMENDMENTS TO THE SOHO HOUSE FESTIVAL RULES
Soho House may change these Soho House Festival Rules from time to time, by displaying notification of the change on https://www.sohohouse.com/faq/soho-house-festival-2022.
17. CONTACTING US
Should you have any questions regarding these Soho House Festival Rules, your tickets or on the festival itself, please contact us at via the contact webpage at SHfestival@sohohouse.com.
If you have any special requirements which we should know about, please also contact SHfestival@sohohouse.com
When and where is Soho House Festival?
Thursday 7 and Saturday 9 July 2022, 2pm to 10.30pm.
Address: Gunnersbury Park, Popes Lane, London W3 8LQ.
How much are tickets?
£325 per person; £250 for Under 27 members. All tickets are inclusive of booking fees, VAT, food, drink, and entertainment.
How will tickets be purchased?
Successful members who secure their place via the lottery will be sent a unique code to purchase their tickets from Festtix on Thursday 12 May.
Members will have 72 hours to redeem their code and purchase tickets. If not redeemed, the code will expire and we will offer it to another member.
Can I buy tickets for both days?
No, members will only be able to enter the lottery and purchase tickets for one day.
What is this year’s nominated charity?
This year, we’re partnering with the Jamal Edwards Self Belief Trust in memory of Jamal, a beloved and much missed member of the Soho House family. After joining our Under 27 membership Committee more than a decade ago, he was pivotal in shaping our community.
The Jamal Edwards Self Belief Trust has been set up by Jamal’s family to support the causes that mattered most to him. The Trust will target three key interrelated areas: (i) Combatting homelessness; (ii) Supporting people with mental health issues and; (iii) Providing young people with essential life skills.
Is there a difference between the two days?
Both days will be a celebration, as always, with all the signature Soho House Festival food, drinks, and entertainment you know and love. The headliner will also be the same.
To honour Jamal’s legacy, Soho House is working with the Self Belief Trust to make Saturday 9 July a fitting tribute to him – featuring a special line-up in partnership with SBTV, alongside some of his favourite food and drinks.
When will you announce the line-up?
As with previous years, we will email all ticket holders in late June with details of the acts.
Can I bring more guests?
Yes. We have a limited number of tables of 12 available in the Garden Tent for members to book and bring friends. This includes your own dedicated table in a private area to enjoy throughout the day, plus table service and a private bar. Tables in the Garden Tent are £7,200 inc VAT. Contact firstname.lastname@example.org for more information and to book.
Can my guests be non-members?
Yes. Please note, all guests must be 12 years and above.
What are the opening hours?
2pm to 10.30pm.
Can I enter and exit Soho House Festival as many times as I like?
No, once you’re in, you will not be allowed re-entry.
Is food and drink included in the ticket price?
Yes, all food and drink is included in the price.
Will you cater to dietary restrictions?
Can I park my car onsite?
No, there is no parking available.
Is the festival child or dog friendly?
Unfortunately, we cannot accommodate children under 12 or pets.
What is the cancellation policy and refund process?
All tickets are non-refundable and non-transferable, and are allocated to the member and their guest by name. ID must be brought on the day.
What is the nearest tube?
For Acton Town tube station (Piccadilly and District lines), turn left when you leave the station and walk along Gunnersbury Lane for about 10 minutes, crossing the A406. For South Ealing tube station (Piccadilly line), turn right onto South Ealing Road and then left onto Popes Lane (about 10 minutes’ walk). Alternatively, you can catch the E3 bus travelling towards Acton Town, which will drop you outside the Popes Lane entrance.